Ask us a question
If you have a question for us about anything to do with adult social care please use our Adult Social Care contact form.
Or you can contact our customer support centre on freephone 0800 145 6095. This phone line is open 8am to 6pm, Monday to Friday.
Complaints, comments and compliments
Make a complaint about adult social care or thank them for their help.
Good or bad, your feedback is important to us. Your experience counts and helps us improve adult social care for all.
Adult Social Care complaints and compliments
Feedback about the site
Your feedback about the Living Independently site helps us to continue improving it, so we welcome any comments you may like to leave us.
Give feedback on the Living Independently site.
Information for service providers
If you want to list a service in the directory of services please use this form.
If you want to update a provider listing already in the directory of services, please use this form.
Request an update to an information page
Please contact webteam@lbhf.gov.uk to request an update to an information page on the website.
Request an assessment
Find out about care assessments.
Contact us about assessments for care.
Safeguarding concerns
If you have a safeguarding concern see help for adults being abused or neglected.