Struggling to afford your broadband or phone services? If so, most broadband and mobile providers offer customers a wide range of ‘social tariffs’.
Social tariffs can provide a safety net for customers, with different deals available to suit different needs.
Some providers offer cheaper packages that are only available to customers who receive certain government benefits.
Visit the Ofcom website to see a list of social tariff broadband and phone packages.
Depending on your usage needs, you could cut costs by signing up to a cheaper package that offers a slower internet speed.
Find out what internet speed is best for you.
Landline only services
BT also provides cheaper landline only tariffs to eligible households. Find out about BT's call only plan.
Other support might be available to customers who cannot get online. If you’re struggling to pay your mobile phone or broadband bill, speak to your provider as soon as possible to see how they can help.
Tips for cutting your costs
Lots of people are looking at ways to save money on the services they use every day.
Take a look at Ofcom's tips for cutting phone, broadband and pay-TV services costs.