Benefits and money advice

Find out about benefits you could be entitled to and how to get extra support in a crisis. 

Find out how Universal Credit could help you, see understanding Universal Credit.

If you are a council tenant in H&F, our Welfare Benefits Team can provide welfare rights advice including debt advice, support to identify benefit entitlement and apply for grants. Contact us about benefits.

H&F benefit calculator

H&F Benefit calculator (

Pensions credit calculator

If you're older, please have a look at the Pension Credit calculator.

To use these calculators you’ll need information about savings, income, pension, childcare payments and any existing benefits (for you and your partner).

Help for Households campaign

Income support - Help for Households

Cost of Living Payments from spring 2023

Cost of Living Payments from spring 2023

GOV.UK cost-of-living support factsheet

Cost-of-living support factsheet - GOV.UK

This government factsheet contains information about the following:

  • Cost of Living Payments to households on means tested benefits
  • Cost of Living Payments for pensioners
  • Disability Cost of Living Payments for people on disability benefits
  • Benefits uprating from April 2023
  • Pensions uprating from April 2023
  • Benefit cap levels increase from April 2023
  • National Living Wage rise
  • Energy Price Guarantee.

If you need advice on how to claim these benefits please call our Cost-of-living crisis team on 0800 917 6994.

Organisations that can advise about benefits and financial difficulties

Need help with your household bills? Get tips from MoneySavingExpert.

Want some free and impartial money advice? Try the Money Advice Service.

Want to learn more about how to build your own budget, ways to balance it and how to set money aside for regular bills? Like to pick up some practical tools and tips to use in your daily life?

Try Crosslight's free interactive money skills course. It's available online and face-to-face. 

Or if you’re looking for an even quicker way to create a budget, why not try a budgeting app?

Find out about budgeting apps on the Which? website.

If you need help to reduce your regular living costs, try these ideas from Citizens Advice.


0300 3730 1180

Monday to Friday, 9.30am to 5pm

Crosslight offers free, impartial debt advice to anyone struggling with problem debt. Book an appointment with their advisers to get started, you can meet them at one of Crosslight's branches or arrange to speak to them on the phone if easier.

Citizens Advice Hammersmith & Fulham

General enquiries: 0300 330 1162

Help to claim Universal Credit: 0800 144 8444

Monday to Friday, 10am to 4pm

Citizens Advice Hammersmith & Fulham

H&F Credit Union

020 7460 2620

Monday to Friday, 9am to 4pm

H&F Foodbank

020 8746 7718

H&F Law Centre

020 3880 1727

Monday to Thursday, 10am to 12 noon and 3pm to 5pm

Welfare benefits team

020 8753 5566

Monday and Friday,  9am to 12.30pm   
Wednesday, 1.30pm to 4.30pm

Welfare benefits advice for council tenants

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